7 Things Good Communicators Always Do ~ By Jayson DeMers

Communicating is easy, but communicating well takes skill. Thinking beyond basic language rules and facilitating effective, positive exchanges of information is something not everyone can do. Fortunately, good communication habits come with regular practice, so if you know what it takes to sharpen your skills, you can proudly communicate like all the great orators and writers before you. Remember these seven things that good communicators always do, and make sure you’re doing them!

1. Get personal
Most of the time, people don’t care about what you’re saying unless you’re saying something they find valuable on a personal level. That personal level doesn’t have to be deep, it just has to exist.
Good communicators establish a personal connection by focusing on how their message may impact the other person. For example, good communicators in the marketing industry always explain how the company’s products or services will benefit the customer. This gives the audience a reason to listen and remember what the marketer has said.

2. Represent facts
Inaccurate information is worthless, so if you’re not sure about something you’re saying, either don’t say it or at least admit that you’re not sure about it. Sometimes, we can get carried away with a conversation and begin spewing out random things we’ve heard but don’t know to be true. Although this may seem harmless, regularly offering inaccurate information not only leads people to believe things that aren’t true, it discredits you as a valuable source of information, and sharing information is what communicating is all about.

3. Be specific
Good communicators cut to the chase and understand the value of brevity. You may love to talk, but that doesn’t mean others want to hear it. If you have something to say, say it. Ambiguity and superfluous words are likely to bore people and discredit you, causing your message to get lost in a cloud of noise. Good communicators always respect people’s time and choose simple, straightforward words.

4. Ask questions
Whether the conversation is with one person or many, good communicators always ask questions. Most importantly, they question their audience to confirm that their point has been understood.
Of course, it can get irritating if someone continually asks us “Do you know what I mean?” or “Get what I’m saying?” Such questions may come off as condescending, but there are friendlier, more subtle ways to ask for confirmation. Instead of putting the focus on your audience’s ability to understand, put the focus on yourself by asking “Am I explaining this well?” This invites the other person to ask for clarification without feeling incompetent.

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Jayson DeMers Contributor

I de-mystify SEO and online marketing for business owners.