Friday, January 17, 2014

Should you hire a social media community manager? By Chris Abraham













community-manager
- See more at: http://socialmedia.biz/2014/01/14/should-you-hire-a-social-media-community-manager/#sthash.8Vsdxqnl.dpuf
 community-manager






community-manager
- See more at: http://socialmedia.biz/2014/01/14/should-you-hire-a-social-media-community-manager/#sthash.8Vsdxqnl.dpuf









community-manager
- See more at: http://socialmedia.biz/2014/01/14/should-you-hire-a-social-media-community-manager/#sthash.8Vsdxqnl.dpuf







 Chris Abraham  Hiring someone to both speak and respond as you on social media is not cheating. Think of it as delegation: you can’t be everywhere, all the time. There’s just one you and there are upwards of 1.4 billion people who, at any moment, could engage you, your brand, company, product, or service — brands, companies, products, and services. Your slice of that humongous pie is surely fewer than the global membership of Facebook; however, even if your portion is modest, are you committed to not only producing content for online consumption (broadcasting) but listening, responding, and engaging, too?

We’re coming up on the 10-year anniversary of Facebook this February 4 and we’re still arguing about online authenticity. There’s still a core group of social media consultants who consider outsourcing your most personal social media properties as being somehow inauthentic. Sort of like cheating.

According to Boston.com, back in 2012 President Obama had “181 actors, musicians, authors, athletes, mayors, Congress members, and more that fit any and all demographic groups in the president’s target zone,” all stumping on his behalf, all over TV, radio, events, gatherings, fundraisers, and even small special gatherings in target cities.

Surrogacy has been part of public affairs and publicity since the beginning of civilization. Delegations represent the will of their home town, city, state, or country. Embassies and ambassadors reside in-country as a literal remote sovereign nations abroad, representing their home offices. Ministers are sent as officiants of their government with true power to make decisions and policy as well as to enforce decisions.

The idea of deputizing someone else to act on your behalf in an official capacity is a time-honored tradition. Why then, is it so controversial in social media? Maybe it’s as simple as stating, in the Twitter bio, “from the office of…” instead of suggesting that all the words hereby tweeted are his or her own.
Whoever you choose ultimately represents your brand

Even so, whether they’re your words or they’re an interpretation of who you are, what you believe, what your do, and how you think by someone who knows and works with you, they are still representative of your brand. Be it ghost-written autobiographies, the answering of fan mail, the mass-production of autographed photos or signed letters, the taking of dictation, support staff has always made things happen as authentically as possible without burdening the boss.

Unless you’re absolutely passionate about being engaged in social media, have everything else in your life delegated, have plenty of time, consider social media engagement to be essential and real, and are committed to keeping up the same level of engagement and commitment from now and forever, you really need to retain (and delegate to) an experienced community manager.

And, depending on how much time, interest, experience, patience, and passion you have, you’ll either use your social media community manager as someone who can simply add volume, coverage, and responsiveness to your already-engaged but spotty online engagement or they can take over your social media completely, managing your brand, your products, your online reputation, and even your own personal profile.





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Chris Abraham is a partner in Socialmedia.biz. Contact Chris via email, follow him on Twitter and Google Plus - See more at: http://socialmedia.biz/2014/01/14/should-you-hire-a-social-media-community-manager/#sthash.ECwTv7eM.dpuf



Chris Abraham
Blog: Chrisabraham.com
Twitter: @chrisabraham
LinkedIn: /in/chrisabraham
Facebook: chrisabraham
Profile
Chris Abraham is a leading expert in digital, including online reputation management (ORM), Internet privacy, social media marketing and digital PR with a focus on blogger outreach, blogger engagement and Internet crisis response.
A pioneer in online social networks and publishing, with a natural facility for anticipating the next big thing, Chris is an Internet analyst, Web strategy consultant and advisor to major brands. He specializes in Web 2.0 technologies, including content syndication, online collaboration, blogging, and consumer generated media. Chris Abraham was named a Top 50 Social Media Power Influencer by Forbes, #1 PR2.0 Influencer by Traackr and Top 10 social media influencers by Marketwire. For what it’s worth, Chris has a Klout of 77 the last time he looked.
Chris understands that the Internet is not just a different advertising medium, it is a different culture with unique customs and protocols. Knowing this culture allows us to translate your unique company message to relevant online communities. This approach drives business your way — our primary and sincere goal.
- See more at: http://socialmedia.biz/author/chrisabraham/#sthash.30TZokrP.dpuf




Chris Abraham
Blog: Chrisabraham.com
Twitter: @chrisabraham
LinkedIn: /in/chrisabraham
Facebook: chrisabraham
Profile
Chris Abraham is a leading expert in digital, including online reputation management (ORM), Internet privacy, social media marketing and digital PR with a focus on blogger outreach, blogger engagement and Internet crisis response.
A pioneer in online social networks and publishing, with a natural facility for anticipating the next big thing, Chris is an Internet analyst, Web strategy consultant and advisor to major brands. He specializes in Web 2.0 technologies, including content syndication, online collaboration, blogging, and consumer generated media. Chris Abraham was named a Top 50 Social Media Power Influencer by Forbes, #1 PR2.0 Influencer by Traackr and Top 10 social media influencers by Marketwire. For what it’s worth, Chris has a Klout of 77 the last time he looked.
Chris understands that the Internet is not just a different advertising medium, it is a different culture with unique customs and protocols. Knowing this culture allows us to translate your unique company message to relevant online communities. This approach drives business your way — our primary and sincere goal.
- See more at: http://socialmedia.biz/author/chrisabraham/#sthash.30TZokrP.dpuf





Chris Abraham
Blog: Chrisabraham.com
Twitter: @chrisabraham
LinkedIn: /in/chrisabraham
Facebook: chrisabraham
Profile
Chris Abraham is a leading expert in digital, including online reputation management (ORM), Internet privacy, social media marketing and digital PR with a focus on blogger outreach, blogger engagement and Internet crisis response.
A pioneer in online social networks and publishing, with a natural facility for anticipating the next big thing, Chris is an Internet analyst, Web strategy consultant and advisor to major brands. He specializes in Web 2.0 technologies, including content syndication, online collaboration, blogging, and consumer generated media. Chris Abraham was named a Top 50 Social Media Power Influencer by Forbes, #1 PR2.0 Influencer by Traackr and Top 10 social media influencers by Marketwire. For what it’s worth, Chris has a Klout of 77 the last time he looked.
Chris understands that the Internet is not just a different advertising medium, it is a different culture with unique customs and protocols. Knowing this culture allows us to translate your unique company message to relevant online communities. This approach drives business your way — our primary and sincere goal.
Offerings: We specialize in comprehensive Online Conversation Marketing campaigns. We integrate Online Publicity, Online Grassroots & New Media Marketing, Business Intelligence, Search Engine Services and Online Reputation Clean-up and Defense to ensure that our client’s message, the right message, is being portrayed in every corner of the digital space.
Speaking & press availability: Chris has taught blogging courses for the Writer's Center of Bethesda, has been a guest lecturer on public affairs blogging at Columbia University's SIPA school and the American University in Washington, DC, the Emergent Technologies Advisor to the Urban Institute's Communications Advisory Board, and a Renaissance Weekend participant since 2001. Additionally, he is the go-to expert on social media, citizen journalism, technology, and the Internet for BBC World Service, CNN Radio, and CNet's BNet.
- See more at: http://socialmedia.biz/author/chrisabraham/#sthash.IRJbAyKN.dpuf
Chris Abraham
Blog: Chrisabraham.com
Twitter: @chrisabraham
LinkedIn: /in/chrisabraham
Facebook: chrisabraham
Profile
Chris Abraham is a leading expert in digital, including online reputation management (ORM), Internet privacy, social media marketing and digital PR with a focus on blogger outreach, blogger engagement and Internet crisis response.
A pioneer in online social networks and publishing, with a natural facility for anticipating the next big thing, Chris is an Internet analyst, Web strategy consultant and advisor to major brands. He specializes in Web 2.0 technologies, including content syndication, online collaboration, blogging, and consumer generated media. Chris Abraham was named a Top 50 Social Media Power Influencer by Forbes, #1 PR2.0 Influencer by Traackr and Top 10 social media influencers by Marketwire. For what it’s worth, Chris has a Klout of 77 the last time he looked.
Chris understands that the Internet is not just a different advertising medium, it is a different culture with unique customs and protocols. Knowing this culture allows us to translate your unique company message to relevant online communities. This approach drives business your way — our primary and sincere goal.
- See more at: http://socialmedia.biz/author/chrisabraham/#sthash.30TZokrP.dpuf







Chris Abraham
Blog: Chrisabraham.com
Twitter: @chrisabraham
LinkedIn: /in/chrisabraham
Facebook: chrisabraham
Profile
Chris Abraham is a leading expert in digital, including online reputation management (ORM), Internet privacy, social media marketing and digital PR with a focus on blogger outreach, blogger engagement and Internet crisis response.
A pioneer in online social networks and publishing, with a natural facility for anticipating the next big thing, Chris is an Internet analyst, Web strategy consultant and advisor to major brands. He specializes in Web 2.0 technologies, including content syndication, online collaboration, blogging, and consumer generated media. Chris Abraham was named a Top 50 Social Media Power Influencer by Forbes, #1 PR2.0 Influencer by Traackr and Top 10 social media influencers by Marketwire. For what it’s worth, Chris has a Klout of 77 the last time he looked.
Chris understands that the Internet is not just a different advertising medium, it is a different culture with unique customs and protocols. Knowing this culture allows us to translate your unique company message to relevant online communities. This approach drives business your way — our primary and sincere goal.
Offerings: We specialize in comprehensive Online Conversation Marketing campaigns. We integrate Online Publicity, Online Grassroots & New Media Marketing, Business Intelligence, Search Engine Services and Online Reputation Clean-up and Defense to ensure that our client’s message, the right message, is being portrayed in every corner of the digital space.
Speaking & press availability: Chris has taught blogging courses for the Writer's Center of Bethesda, has been a guest lecturer on public affairs blogging at Columbia University's SIPA school and the American University in Washington, DC, the Emergent Technologies Advisor to the Urban Institute's Communications Advisory Board, and a Renaissance Weekend participant since 2001. Additionally, he is the go-to expert on social media, citizen journalism, technology, and the Internet for BBC World Service, CNN Radio, and CNet's BNet.
- See more at: http://socialmedia.biz/author/chrisabraham/#sthash.IRJbAyKN.dpuf





Chris Abraham
Blog: Chrisabraham.com
Twitter: @chrisabraham
LinkedIn: /in/chrisabraham
Facebook: chrisabraham
Profile
Chris Abraham is a leading expert in digital, including online reputation management (ORM), Internet privacy, social media marketing and digital PR with a focus on blogger outreach, blogger engagement and Internet crisis response.
A pioneer in online social networks and publishing, with a natural facility for anticipating the next big thing, Chris is an Internet analyst, Web strategy consultant and advisor to major brands. He specializes in Web 2.0 technologies, including content syndication, online collaboration, blogging, and consumer generated media. Chris Abraham was named a Top 50 Social Media Power Influencer by Forbes, #1 PR2.0 Influencer by Traackr and Top 10 social media influencers by Marketwire. For what it’s worth, Chris has a Klout of 77 the last time he looked.
Chris understands that the Internet is not just a different advertising medium, it is a different culture with unique customs and protocols. Knowing this culture allows us to translate your unique company message to relevant online communities. This approach drives business your way — our primary and sincere goal.
Offerings: We specialize in comprehensive Online Conversation Marketing campaigns. We integrate Online Publicity, Online Grassroots & New Media Marketing, Business Intelligence, Search Engine Services and Online Reputation Clean-up and Defense to ensure that our client’s message, the right message, is being portrayed in every corner of the digital space.
Speaking & press availability: Chris has taught blogging courses for the Writer's Center of Bethesda, has been a guest lecturer on public affairs blogging at Columbia University's SIPA school and the American University in Washington, DC, the Emergent Technologies Advisor to the Urban Institute's Communications Advisory Board, and a Renaissance Weekend participant since 2001. Additionally, he is the go-to expert on social media, citizen journalism, technology, and the Internet for BBC World Service, CNN Radio, and CNet's BNet.
- See more at: http://socialmedia.biz/author/chrisabraham/#sthash.IRJbAyKN.dpuf



Chris Abraham
Blog: Chrisabraham.com
Twitter: @chrisabraham
LinkedIn: /in/chrisabraham
Facebook: chrisabraham
Profile
Chris Abraham is a leading expert in digital, including online reputation management (ORM), Internet privacy, social media marketing and digital PR with a focus on blogger outreach, blogger engagement and Internet crisis response.
A pioneer in online social networks and publishing, with a natural facility for anticipating the next big thing, Chris is an Internet analyst, Web strategy consultant and advisor to major brands. He specializes in Web 2.0 technologies, including content syndication, online collaboration, blogging, and consumer generated media. Chris Abraham was named a Top 50 Social Media Power Influencer by Forbes, #1 PR2.0 Influencer by Traackr and Top 10 social media influencers by Marketwire. For what it’s worth, Chris has a Klout of 77 the last time he looked.
Chris understands that the Internet is not just a different advertising medium, it is a different culture with unique customs and protocols. Knowing this culture allows us to translate your unique company message to relevant online communities. This approach drives business your way — our primary and sincere goal.
- See more at: http://socialmedia.biz/author/chrisabraham/#sthash.30TZokrP.dpuf



Chris Abraham
Blog: Chrisabraham.com
Twitter: @chrisabraham
LinkedIn: /in/chrisabraham
Facebook: chrisabraham
Profile
Chris Abraham is a leading expert in digital, including online reputation management (ORM), Internet privacy, social media marketing and digital PR with a focus on blogger outreach, blogger engagement and Internet crisis response.
A pioneer in online social networks and publishing, with a natural facility for anticipating the next big thing, Chris is an Internet analyst, Web strategy consultant and advisor to major brands. He specializes in Web 2.0 technologies, including content syndication, online collaboration, blogging, and consumer generated media. Chris Abraham was named a Top 50 Social Media Power Influencer by Forbes, #1 PR2.0 Influencer by Traackr and Top 10 social media influencers by Marketwire. For what it’s worth, Chris has a Klout of 77 the last time he looked.
Chris understands that the Internet is not just a different advertising medium, it is a different culture with unique customs and protocols. Knowing this culture allows us to translate your unique company message to relevant online communities. This approach drives business your way — our primary and sincere goal.
- See more at: http://socialmedia.biz/author/chrisabraham/#sthash.30TZokrP.dpuf


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