Friday, March 1, 2013

Shedding Light on Black PR

February 20th, 2013 | Shonali Burke |

 
 
 
skulking aroundTerri Johnson tipped me off to a fascinating story yesterday. It’s an exposé of China’s “black PR industry.”
I had no idea such a thing existed, but here is how Charlie Custer, who summarized it for Tech in Asia, explains it:
“Black PR firms provide client companies with both post deletion services to help them escape negative news stories, and some also provide placement for soft ads and hit pieces attacking competitors. The top black PR firms can offer these services even for stories posted to China’s most popular news portals.”
Image: Arjen Toet via Flickr, CC 2.0
The bit about placing soft ads and hit pieces won’t shock or surprise you, since we’ve seen that happen here in the U.S. as well, disgusting as the practice is. And reputation management is often a large part of what we, as PR professionals, do; for some, it’s what they specialize in and focus on.

In fact, even those who don’t think they do it, probably do. For example, content marketing is as much about reputation as anything else; after all, we (organizations, or clients, or simply human beings) want people to think well of us, and to come to us for the right reasons… right?
Scrubbing the Internet
There are also numerous companies that offer to “scrub” your reputation for you (for varying amounts of money), or teach you how to do it yourself; though at least in the U.S., most people know enough to not overtly promote “black hat SEO” tactics to do so. In fact, companies like BrandYourself tell you point blank what they won’t do.
The approach I’ve seen (so far) from such firms primarily involves getting higher rankings for “relevant” and desired links, by tweaking keywords, generating useful content, etc… mostly in an above-board manner. This, again, is not a surprise. (I’ve never used BY, btw, I just found them when I was researching companies that offer this kind of service… case in point.)
But here is where I started to narrow my eyes as I read the article:
among other things, these “black PR” firms offer to delete negative articles and post “hit” pieces to China’s most popular news portals.
Not (just) search engines. Not pitch stories. Actually delete from, and post to, news portals.
The dirty saga in a nutshell


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